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Delay Pay

When a member has a problem paying a bill for any reason, we try to offer viable solutions. Members who need a little extra time to make full payment of their electric bill may use our DelayPay system. DelayPay extends the due date on your notice of nonpayment by 10 extra days for the total amount of your bill.

To use DelayPaid, simply call PEC at (580) 272-1509. Follow the simple prompts by using your touch-tone phone. Your payment will be extended for at least 10 extra days. (The automated system will tell you the exact date.)  For example, if the due date of your notice is April 23rd, your due date will be delayed until May 3rd. Once your payment extension has been granted, you will be given a new payment due date and a confirmation number for your records.

Your first DelayPay extension within a 12 month period is free! For each monthly extension thereafter during a 12-month period, a $15 charge will appear on your statement.

If a DelayPay extension is not granted and collection action is required, there is a $50 charge for each collection trip made by our line technician. Once an account is disconnected, another $50 charge is made for reconnecting the service during regular business hours Monday thru Friday between 8:00 am and 5:00 pm. After hours, the reconnect fee is $100.

Financial assistance for members to pay an electric bill is available for low income families. Click here to see a list of various agencies that may be able to assist you.